Maintaining them online when you need to utilize them is one of the most frequent ways that misbehaving printers occur. There are various fixes to try depending on the kind of printer (wired or wireless) you’re using with your Windows 10 or 11 PC.
However, since they are simple to perform, you don’t need a professional. You just need to create this connection because going offline merely means that your printer is unable to communicate with your computer. The quick fixes to try are listed below:
Verify the Fundamentals.
As previously stated, a printer loses connection to the computer and becomes inoperable. That could be for one of two reasons: it is off, or if it’s wireless, the network it uses is different from the one the PC uses. Make sure the printer is plugged in and linked to the same Wi-Fi network as your PC in order to accomplish this. Such printers frequently include a built-in menu that allows you to see which network it is linked to.
Check the printer’s handbook for detailed instructions if you have a new wireless printer and are adding a network for the first time. Make sure the cables are properly plugged in for wired printers.
Verify whether your firewall is preventing your printer from working. First, try to disable it (check your service brand instructions for this as they differ). If that succeeds, add the IP address or port of your printer to your firewall’s whitelist.
Restart the Pc and The Printer.
Turn off the printer and unplug it from the outlet to do a power cycle. Before connecting it back in and turning it on, wait 30 seconds. Restart your computer once again.
Use Offline Printer Mode
The incorrect mode the printer is in can occasionally be the root of the problem. Go to Start > Settings > Bluetooth & devices > Printers & scanners for Windows 11 users. The procedure is Start > Settings > Devices > Printers & Scanners for Windows 10. Next, find the printer you want to use and select the Open print queue option. Under the Printer section, you’ll see the Use Printer Offline mode. Make sure it isn’t turned on.
App Get Help for Windows
The Get Help app in Windows 10 and 11 has the ability to instantly launch diagnostics and the offline printer troubleshooter for you. You can search for it using Windows Search or access the printer troubleshooter directly by pasting this URL into your browser (ms-contact-support:/smc-to-emerald/Troubleshoot-offline-printer). Alternatively, you could try the following: Settings > Update and Security > Troubleshoot > Printer > Run the Troubleshooter.
The Default Printer Setting
The confusion brought on by multiple printers attached to your PC is likely another factor contributing to the issue. You might wish to do this to make your Windows 10 or Windows 11 default printer.
Go to Start > Settings > Devices > Printers & Scanners on Windows 10. Locate and choose the printer you want to use as the default. Select Open queue when it has opened. The Set As Default Printer option may be found under Printer. Make careful to deselect the options Pause Printing and Use Printer Offline if you see them there. When the computer displays the screen informing you that Windows will stop managing your default printer for you, click OK.
Go to Start > Settings > Bluetooth & devices > Printers & scanners in Windows 11. Select your printer next, and after that click Set as default. Choose Let Windows control my default printer if that option is missing.
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Removing the Print Queue
Go to Start > Settings > Devices > Printers & Scanners on Windows 10. Start > Settings > Bluetooth & devices > Printers & scanners is the correct order in Windows 11. Select Open print queue or Open queue for the problematic printer. Choose Document and Cancel after selecting any of the documents from the Document Name area.
Resetting the service in charge of the printing queue is another option. Simply enter “services” into Search, then choose Services from the list of results that appears. the Print Spooler service should be located. Restart can be selected with a right-click on it.
Check to see if the Print Spooler, Print Extensions, and Notifications are functional if that doesn’t help. Open the Run window by pressing the Winkey and R, then type services. MSC. To launch the Services Manager app, press OK.
Right-click on the aforementioned services and choose Properties if their status reads “Stopped” rather than “Active”. Select Automatic from the Startup Type dropdown option on the General tab. Then click Start under Service Status. Afterward, click OK.
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Replacing the Printer
One of the best ways to fix your offline printer issue is with this method. By selecting Start > Settings > Bluetooth & devices (Devices for Windows 10) > Printers & scanners, you must first delete the printer. By choosing Remove or Remove Device, choose the printer you wish to delete.
Install it once more by following the same route until you get to the Printers & Scanners area. Select Add device, turn on your printer, and join it to the same network as your PC (next to Add a printer or scanner). The following set of instructions will show.
On the other hand, downloading and installing the most recent printer driver is also advised. This is especially true if your PC just underwent a system update that rendered the printer driver unsuitable. There are several ways to install the software: manually, using the DVD that came with your printer when you bought it or downloading the driver from the printer manufacturer’s website.
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Put Simple Network Management Protocol to Reset.
Other customers claimed that turning off SNMP, or the Simple Network Management Protocol, worked for them. In essence, it offers a standard language for communication between network devices (such as routers, servers, and printers) and a network management system. It is helpful for maintaining and keeping an eye on servers, apps, and network devices.
By heading to Settings > Bluetooth & devices > Printers & scanners, you can turn it off. Select the printer there and then select Properties from the context menu that appears. Toggle off the SNMP checkbox on the Ports tab. Afterward, click OK. Recall that SNMP is crucial for managing remote devices like printers. We advise restoring the setting if this workaround doesn’t work.
